About our Shop
Hey there! Just a heads up, we don’t have a fancy storefront or anything—it's just me and my trusty backyard shed where all the magic happens. I craft each pen and bowl by hand, pouring my heart into every piece. Some of those bowls can take days to perfect, but don’t sweat it—I won’t charge you for my time; it’s all about the love for the craft! So, while you won't find us in a mall, you can rest assured that every item is made with care and passion right here in my little workshop.
Shipping Rates and Times
At Pen and Bowl, we want to make sure you know exactly what to expect when it comes to shipping your goodies! For all orders within Australia, we’ll always use Australian Post to get your parcels to you safely and securely. Every shipment is registered, so you can track your order every step of the way. If we have your items in stock, we’ll ship them out the very next day! If we need to whip up something special just for you, don’t worry—it typically takes between 3 to 12 days to create and send it your way. We’re all about keeping you in the loop, so you’ll always know when to expect your order!
Payments and Refunds
At Pen and Bowl, your happiness is our top priority! If you’re not completely satisfied with your purchase, no worries at all. Just snap a quick photo of the item and send it back to us within 30 days, and we’ll give you a full refund—no hassle, no hard feelings. We want you to love what you ordered, so if it’s not quite right, we’ve got your back!
Cookies and Privacy Policies
"Cookies? Nah, Just the Yummy Kind!"